Save Up to $16,000 on a New Heat Pump System in BC!

Income-based rebates available—check your eligibility today!

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Rebate Details

Everyone deserves a healthy, comfortable, and energy-efficient home. Based on your household income, you could receive up to $16,000 to cover the costs of heat pump installation, including electrical upgrades. The Energy Savings Program offers rebates for:

  • Central ducted heat pumps
  • Multi- and mini-split heat pumps
  • Dual-fuel heat pumps
  • Electric service upgrade

Your rebate for a heat pump installation depends on:

  • Your household income
  • Number of people in your home
  • How you currently heat your home
  • Type of heat pump
  • Location of your home

For households heated with natural gas or propane

Up to 100% of the upgrade cost can be covered for households switching from natural gas or propane to an electric heat pump. This table shows the maximum rebates by income level and heat pump type.

*To be eligible for the northern top-up, homes must be located north of and including the District of 100 Mile House (latitude 51.628°N) and must be connected to BC Hydro electric service.

*To be eligible for dual fuel rebates, the home must be primarily heated by tanked propane or natural gas provided by Pacific Northern Gas.

*All the rebate information is from CleanBC and FortisBC.

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. 

Income qualification requirements

Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.

Deadline

The application and supporting documentation must be submitted by the program registered contractor within six (6) months of the invoice date.

*All the rebate information is from CleanBC and FortisBC.

Requirements for the home

You must live in an eligible home:

  • The property must be a year-round primary residence, that is at least 12 months old.
  • For participants registering in the program as income levels 1 or 2, the property must have a total assessed value at or under $1,230,000 in the  BC Assessment listing for the address of the applicant’s home in the year of program registration.
  • If a household meets the income threshold of any of the levels in the table above, but the home is valued at or higher than the property value of $1,230,000, they will be approved as an income level 3 participant.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • The home must be one of the following types of residential buildings:
    • Single-family home (detached dwelling).
    • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
    • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
    • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form [318KB PDF] to accompany your application.
  • You must pre-register and receive an eligibility code before completing the upgrade.
  • The home must be primarily heated by one of the following:
    • natural gas, propane or oil
    • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, or forced-air furnace/boiler).
    • wood or other solid fuels.

How to apply, Before you begin:

  1. Confirm eligibility by reviewing the Rebate Eligibility Requirements [468KB PDF], Participant Terms and Conditions [147KB PDF], and Contractor Terms and Conditions [216KB PDF].
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Energy Savings Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an Energy Savings Program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an program registered contractor to complete the upgrade.
  4. After completing the upgrade, the contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

*All the rebate information is from CleanBC and FortisBC.

Testimonials

What our customer says!

5.0
Based on 26 reviews
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Keely Kozushko
04:13 02 Apr 25
Easy to contact on yelp. communication was clear and prompt. Easy to schedule. Efficient. Coquitlam tenant for “old” gas fireplace inspection.
Aura McKay
22:08 17 Mar 25
These guys are so professional. They were quick to respond and come by for an assessment. They were super courteous when they arrived, bringing their own drop clothes and being super respectful of my home (and my cat). They were patient with explaining the problem and why they weren't able to repair it right away. (My fireplace is over 30 years old and needed a special part). They sourced the part quickly and were back to install it within a few days. They arrive within minutes of when they said they would and were in an out without disrupting my day. Highly recommend.
Rob Smith
21:54 07 Feb 25
Great service. Punctual and well priced.
Angela Hamm
03:04 23 Jan 25
Provan Heating serviced and cleaned 27 fireplaces in our townhome complex! They were quick to respond to me, we communicated up until the service date and they were on time and did them all in 2 days! Excellent work! Highly recommend!
Response from the owner 01:12 28 Jan 25
Thank you Angela.Thank you for your business with us.
Kelly S
03:49 14 Dec 24
Awesome super fast polite service. I used Yelp to find a company "near me". Provan responded with a quote in minutes. Telephone call to schedule. I sent pics of hot water tank, and they brought a new one. Replaced water tank and fixed furnace that stopped working. The furnace stopping probably saved a big disaster if the water tank had leaked any more than the small puddle. All done and gone under 3 hours.
Response from the owner 04:15 14 Dec 24
Thank you Mr Kelly for your review.We are so glad you got your Heat and Hot water back.God Bless You.
Mark Rozenberg
05:47 05 Dec 24
I was very pleased with the work performed by Provan Heating and cooling. My gas fireplaces never really worked properly since they were installed. Provan fixed them up, better than new. Sia was very prompt, knowledgeable, personable and reasonably priced. I would highly recommend Provan!
Response from the owner 06:00 05 Dec 24
Thank you for your review. We are pleased that after many years, you can now enjoy using your fireplaces. God bless you.
Donna Purdie
17:45 26 Nov 24
Technicians arrived in a timely manner and were very polite and professional. Answered my questions in detail. Will definitely call them again if needed.
Response from the owner 18:17 26 Nov 24
Thank you Donna for your review.Anytime you need service or repair, call us.Thank you.
Rick Johnson
20:13 24 Nov 24
I'm very happy. Good service from skilled technicians in a prompt manner. I've recommended the landlord keep your phone number. We'll done.
Response from the owner 20:28 24 Nov 24
Thank you RickWe are so happy that we could repair your Fireplace.Thank you for your recommendation.God Bless you.
Shervin EPH
23:10 21 Nov 24
Great job guys!
I just wanted to say thank you for the heat pump installation and your amazing customer care. Everything was smooth from the beginning call with Sivash until the job was finished.
Highly recommend them.
Response from the owner 15:57 22 Nov 24
Thank you Shervin
Soroush Mojtabai
23:14 15 Nov 24
We had been experiencing issues with our 30-year-old gas fireplace and were told it couldn’t be repaired due to its age. Then we found PROVAN online, and they fixed it! Their team is highly professional and knowledgeable. We are extremely happy with their work and performance and strongly recommend them for any related services. I give them 100 stars
Response from the owner 02:55 16 Nov 24
Mr SoroushWe are so happy to solve your problem.Thank you for your review.We are so glad to meet you.Until next year services, stay safe and healthy.Provan

Locations

Areas We Service

Vancouver

Burnaby

North Vancouver

Richmond

New Westminster

Surrey

Maple Ridge

Pit Meadows

Langley

West Vancouver

Port Moody

White Rock

Tsawwassen

Port Coquitlam

Mission

Langley Township

Squamish

Coquitlam

Delta

Abbotsford

Contact Us For Your Heating & Cooling Repair, Service & Installation

Experience the difference that Provan Heating and Cooling can make for your home or business. Contact us to request our services and discover why our clients trust us for all their heating and cooling needs. We look forward to providing you with exceptional service and ensuring your complete satisfaction.

Request Your Service

Online requests are processed
Mon-Sat: 8am-7pm
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How Can We Help You?

Choose Your Service Below
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